Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession – combined with our culture of curiosity and relentlessness – enables us to accelerate our clients’ businesses through designing the products and services their customers truly value.

Publicis

Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit publicissapient.com

As a

Technical Product Owner, you’ll help shape and deliver personalization capabilities that create more relevant, connected customer experiences for a leading organization in the retail industry. You’ll work at the intersection of

Product Management, Engineering, Architecture, Data, and business teams, translating customer and business needs into technically sound, scalable product capabilities. You’ll own and refine the product backlog, drive roadmap execution, and help teams make informed decisions across

APIs, backend services, Customer Data Platforms (CDP), integrations, and digital experience ecosystems. You’ll balance near-term delivery with long-term platform evolution, ensuring the products we build are valuable to customers, technically sustainable, and ready for production.

Your Impact

- Drive the technical product backlog for personalization initiatives, translating product strategy, business needs, and customer problems into clear epics, user stories, acceptance criteria, and release priorities.

- Collaborate with Product Managers, Engineers, Architects, business stakeholders, and partner teams to shape solutions and deliver roadmap outcomes across customer experience, digital products, and retail systems.

- Build alignment between customer needs and technical architecture, considering APIs, backend services, data integrations, performance, security, and platform dependencies when defining product requirements.





- Prioritize features, technical enablers, dependencies, and remediation work based on customer value, business impact, technical feasibility, risk, and longer-term architectural goals.

- Drive delivery outcomes by monitoring milestones, identifying risks and cross-team dependencies, resolving ambiguity, and supporting the team through implementation and release.

- Contribute to technical design discussions and key product decisions, partnering with engineering and architecture teams to ensure solutions are scalable, production-ready, and aligned with platform standards.

- Apply customer, product, and data insights to identify gaps, refine use cases, shape future capabilities, and continuously improve the personalization experience.

Responsibilities

Skills & Experience

- 7+ years of experience building and delivering consumer-facing digital products, with hands-on ownership of product backlogs, epics, user stories, roadmaps, milestones, and releases.

- Strong technical understanding of backend services, REST APIs, system integrations, architecture patterns, and performance considerations, with the ability to translate between business and engineering audiences.

- Hands-on product experience with Customer Data Platforms (CDPs) and their role within personalization and customer-experience ecosystems.

Experience with Adobe CDP is strongly preferred.

- Experience partnering closely with software engineering and architecture teams throughout discovery, solution design, development, testing, release, and production support.

- Demonstrated ability to use qualitative and quantitative insights to prioritize features, evaluate trade-offs, and make product decisions.

- Strong working knowledge of Agile product delivery, including Scrum and/or SAFe, backlog refinement, sprint planning, dependency management, and iterative delivery.





- Hands-on experience with product and collaboration tools such as Jira, Confluence, and Miro.

- Excellent written and verbal communication skills in English (C1 or higher), with experience collaborating with distributed teams and communicating complex technical concepts to both technical and non-technical stakeholders.

Qualifications

Set Yourself Apart With

- Experience delivering personalization, e-commerce, loyalty, customer experience, or other digital retail products.

- Deep experience with Adobe CDP or comparable Customer Data Platforms, including integration architecture and customer-data flows.

- Experience working across complex ecosystems involving Customer Experience, Digital Product, Data, and Retail Systems.

- Understanding of security, privacy, data governance, and production-readiness considerations for customer-facing products.

- Experience coordinating product dependencies across multiple engineering teams, platforms, and third-party vendors.

- Curiosity for emerging technologies and an ability to challenge assumptions, explore new approaches, and turn ambiguity into clear product direction.

Additional Information

This is a Full- Time opportunity with all the statuary benefits per Mexican Law and is only available for candidates based in Mexico City as it requieres going to the office twice a week.

- Wellness program and employee assistance.

- Generous paid leave and holidays.

- Comprehensive health benefits for you and your family.

- Flexibility to support work-life balance.

- Competitive compensation and benefits package.

- Access to ongoing learning and development opportunities.

- An inclusive workplace that promotes diversity and collaboration.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]

📌 Senior Technical Product Owner (Ciudad de México)
🏢 Publicis Groupe
📍 Ciudad de México