Job Title: Site Reliability Engineer

Experience: 1–3 Years

Location: Guadalajara, Mexico

Must have- SRE : Datadog(or any apm, logging and monitoring tools) + Pagerduty(or any alerting tool)

About the Role

CLOUDSUFI is looking for a Junior SRE Engineer to join an AI-driven reliability engineering team supporting a regulated FinTech platform running on AWS.

You will work alongside senior SREs and architects to operate, automate, and improve production reliability using AI-assisted SRE, observability, cloud automation, and modern DevOps practices .

Key Responsibilities

- Support incident response, triage, RCA, and postmortems using AI-assisted tools.
- Build and maintain Datadog monitors, dashboards, and SLOs using Terraform .
- Improve alert quality, reduce noise, and support monitor-hygiene initiatives.
- Support AWS services including ECS/Fargate, EKS, Lambda, RDS/Aurora, ALB, SQS/SNS, and Step Functions .
- Identify reliability, capacity, performance, and cloud-cost anomalies.
- Develop automation using Python, Bash, and REST APIs .
- Contribute to Terraform, CI/CD, runbooks, and automated remediation.
- Support AI-agent governance, reliability reviews, and production-readiness activities.
- Collaborate with SRE, Platform, Security,



and Engineering teams.

What We're Looking For
- 1–3 years of experience in SRE, DevOps, Cloud, Platform, or Production Support .
- Foundational knowledge of AWS, Linux, Docker/Kubernetes, Terraform, and CI/CD .
- Exposure to Datadog, Prometheus/Grafana, CloudWatch, ELK, or similar .
- Basic understanding of SLI/SLO, error budgets, incident management, and observability .
- Working knowledge of Python or Bash and REST APIs.
- Strong troubleshooting, analytical, and communication skills.
- Interest in AI/AIOps, automation, reliability engineering, and cloud technologies .
- Willingness to participate in a shadow on-call rotation and learn production operations.

Preferred Certifications
- AWS Cloud Practitioner / Associate
- Terraform Associate
- Datadog Fundamentals
- KCNA / CKA
- AI/ML or AIOps certification/exposure

Why Join CLOUDSUFI? Gain hands-on experience with large-scale AWS, AI-driven SRE, observability, automation, FinOps, CI/CD, and self-healing systems while working closely with experienced SREs and architects.

Reports To: Lead SRE / Solution Architect – Reliability Engineering :::

📌 Site Reliability Engineer (Guadalajara)
🏢 CLOUDSUFI
📍 Guadalajara