Vast.ai in Mexico is seeking a fast-paced, customer-facing L1 support specialist who can diagnose GPU rental issues, assist clients with AI workloads, and maintain calm, empathetic communication under pressure.
This remote, full-time role requires a strong grasp of Linux and Docker, excellent written English, and the ability to escalate to L2 when needed. You will balance high-volume chat and email tickets with clear status updates and thorough documentation.
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📌 RemoteTechnical Support — AI, GPU & Cloud (Ejido de la Finca)
🏢 Vast.ai
📍 Ejido de la Finca
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