We’re Hiring | Front Office – Human Resources Are you passionate about people, customer service, and Human Resources ? Do you enjoy solving problems and creating a positive employee experience?
What will you do? Provide direct support to employees regarding HR-related question
Manage and follow up on employee service tickets, ensuring SLA compliance
Support employees with benefits, payments, vacations, account access, and general HR inquiries
Provide professional support in challenging customer-service situations Identify opportunities to improve and innovate HR processes Work closely with HR processes and practices coming from the U.S., with the opportunity to adapt and improve them locally




What are we looking for? Bachelor’s degree in Business Administration or a related field Advanced English Experience with HR systems, Microsoft Office, and Excel Excellent communication skills Strong customer-service mindset Proactive, solution-oriented, and comfortable proposing improvements Ability to remain professional and composed when handling difficult situations or dissatisfied internal customers
Skills HR Process Knowledge
Continuous Improvement
Data Analysis
HR Administration
Customer Focus
Cross-Functional Understanding
Document Control
HRIS
Knowledge Management
Employee Lifecycle Management

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📌 Front Office (Santiago Mexquititlán Barrio 1ro.)
🏢 MANN+HUMMEL
📍 Santiago Mexquititlán Barrio 1ro.