Farmers Insurance seeks a Business Analyst II to bridge business needs with technology for AI-driven initiatives within Contact Center and Agent Services. You will gather requirements, map processes, and translate needs into scalable tech solutions to drive projects from concept to implementation.
The adecuado candidate combines strong business acumen, process improvement expertise, and exceptional communication to collaborate with stakeholders, vendors, and engineers and mentor junior analysts.
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📌 AI Initiatives Business Analyst (México)
🏢 Farmers Insurance
📍 México
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