Infosys in Mexico is seeking an experienced L2 Application Support Analyst to provide production support for Java-based applications, ensure stability, and resolve incidents within SLAs.
You will monitor availability, analyze logs, and collaborate with cross‐functional teams to maintain high service levels.The role emphasizes hands-on Java/J2EE troubleshooting, incident, problem, and change management, with ServiceNow for ticketing, and active participation in releases, RCA, and continuous#J-*****-Ljbffr
📌 Java Production Support EngineerItil (Jalisco)
🏢 Infosys
📍 Jalisco
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