Lead Network Administrator S
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help integral enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. G) is an agentic and advanced technology solutions company. com and on LinkedIn, YouTube, X, and Facebook.
Hands-on Cisco Unified Communications Manager administration: user and device provisioning, dial plan configuration, partitions and calling search spaces, and call routing troubleshooting.
Practical experience with VOIP endpoint registration, extension mobility and softphone deployment.




Working knowledge of SIP signaling and SIP trunk configuration, including troubleshooting with carriers and interpreting SIP traces.
Understanding of voice quality fundamentals: QoS, codecs, jitter, latency and packet loss, and the ability to diagnose call quality complaints end to end.
Experience operating within an ITIL-aligned incident and change management process.
Professional working proficiency in English and Spanish.
Bachelors - Computer Engineering
Bachelors - Database Management
Bachelors - Information Systems
Bachelors - Information Technology
Bachelors - Network Engineering
Certifications Cisco Certified Network Professional (CCNP)
VMware Certified Professional (VCP)
Agile Methodology
~ Agile Methodology
~ Applications Support
~ Backup Management
~ Cloud Applications
~ Database Administration
~ Database Maintenance
~ Database Management
~ Database Monitoring
~ Ente

📌 Lead Network Administrator S 4C (Ciudad de México)
🏢 3301 EDMde CV
📍 Ciudad de México