Klar is seeking a Senior CX Specialist to elevate our Customer Experience operations in a hybrid Mexico City setup. You will own CX initiatives end-to-end, applying data, automation, and AI to improve customer journeys and operational efficiency.
You'll lead cross-functional efforts with Product, Operations, and Data & AI, driving scalable CX processes and knowledge management. English proficiency is required for internal communications.
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📌 Senior CX Architect: AI-Driven, Scalable Support (Ciudad de México)
🏢 Klar S. A De C. V.
📍 Ciudad de México
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