description

the role

- be responsible for the overall relationship with strategic international clients, acting as the primary point of contact and senior reference for insured benefits matters in mexico.
- develop a deep understanding of the client’s global philosophy, governance, and guidelines, ensuring their effective implementation and proper adaptation to the regulatory, operational, and cultural context of the mexican market.
- provide strategic advisory services in the design, evaluation, and optimization of insured benefits programs, aligning employee well being, cost efficiency, competitiveness, and sustainability objectives for the client.
- collaborate and coordinate with global, regional, and local corporate teams, as well as with insurers and the client’s human resources and finance leaders.
- participate in high impact negotiations with insurers and strategic vendors, including renewals, multinational programs, and complex financial structures.
- prepare and deliver executive analyses, reports, and strategic recommendations for both local and global committees, supporting senior level decision making.
- identify opportunities for service expansion, cross selling, up selling, and continuous improvement within assigned client accounts, strengthening long term relationships and positioning the firm as a strategic partner.
- act as a mentor to less experienced executives,



sharing best practices and elevating the overall level of service provided to international clients.

qualifications

the requirements

- professional proficiency in english, spoken, written, and read.
- minimum of 5 years of experience managing multinational clients.
- strategic mindset with a integral perspective.
- strong technical expertise in insured benefits, including health, life, personal accident insurance, insured plans, cash flow structures, and multinational benefit programs.
- understanding of multinational models, global programs, and pooling structures (when applicable).
- ability to clearly explain technical concepts to non specialist audiences.
- capability to adapt messaging according to region, culture, or level of market maturity.
- high level of autonomy, decision making capability, and personal accountability.
- ability to lead complex initiatives without constant supervision.
- strong negotiation skills and ability to manage complex situations.
- development of data driven strategic recommendations.
- consultative approach, acting as a trusted strategic partner to the client.
- flexibility to adapt to regulatory, organizational, or strategic changes.
- acts with integrity, aligned with corporate and regulatory standards.

equal opportunity employer

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📌 Manager - health & benefits (Villahermosa)
🏢 Willis Towers Watson
📍 Villahermosa