Whip, Inc. in Mexico City seeks Helpdesk Customer Service Agents to handle customer concerns, coordinate maintenance and repairs, and communicate clearly with customers and service partners. The role includes 10K maintenance outreach for stores to ensure timely service.
You will work remotely, handle inquiries by phone, SMS, email, and messaging, update CRM systems, schedule vendor appointments, and assist with payments and claims. The position pays $7.00 USD hourly.