Resolv.Integral seeks a Service Desk Analyst to provide first-line IT support and guide users through solutions across multiple service areas. You will document issues, escalate when needed, and maintain accurate records.
Candidates should have 2+ years in End User Services, strong written and verbal English, and experience with Windows/iOS environments, ServiceNow, and ITIL basics. Remote-friendly, customer-focused role.
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📌 Remote IT Service Desk Analyst - User-First Support (México)
🏢 Resolv.Global
📍 México
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