ADI General Distribution is seeking a customer advocate to support Pro AV accounts from order placement to resolution. You will be the go-to contact for customers and internal partners, handling calls and emails, with duties spanning order inquiries, shipping updates, changes, repairs, returns, and RMAs.
You’ll collaborate with Technical Support, Logistics, Manufacturing, Sales, and Product Management to deliver timely solutions.
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📌 Customer Care Associate: Order & Support Specialist (Santiago de Querétaro)
🏢 Adi Global Distribution
📍 Santiago de Querétaro
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