NTT DATA Services is hiring for a Provider Clinical Service Desk agent in a 24/7 call center environment. You will handle inbound calls, diagnose clinical application issues, and log and escalate tickets as needed.
The role requires shift flexibility, including nights, weekends, and holidays, with training conducted during day shifts. The adecuado candidate has 4+ years in service desk or helpdesk and 1+ year in technical troubleshooting, plus a high school diploma or equivalent.
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📌 Clinical Service Desk Agent — 24/7 Healthcare IT Support (Guadalajara)
🏢 Ntt Data
📍 Guadalajara
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