Wati is seeking a Level 2 Product Support Engineer to provide advanced technical assistance for our SaaS platform. You will troubleshoot complex issues, collaborate with product and engineering teams, and mentor junior agents while ensuring high customer satisfaction.
The role is fully remote, with a 5-day work week and rotational shifts across Mexico and Brazil, offering exposure to a integral customer base and a scaling SaaS environment.
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📌 Remote Level 2 SaaS Product Support Engineer (México)
🏢 Wati Dot I O
📍 México
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