Responsible for overseeing the accounts receivable function, ensuring accurate and timely invoicing, collections, and reconciliation of customer accounts. This role involves supervising a team of AR specialists, monitoring credit policies, and improving processes to enhance cash flow and reduce outstanding receivables.
Activities:
- Oversee the daily operations of the accounts receivable team, ensuring invoices are processed and payments are collected promptly.
- Monitor and manage aging reports to minimize outstanding balances and bad debts.
- Ensure accurate recording and reconciliation of accounts receivable transactions.
- Develop and implement effective collection strategies to reduce overdue accounts.
- Lead, train, and mentor the AR team, providing guidance and performance feedback.
- Assign tasks and set goals to ensure the efficiency and accuracy of AR processes.
- Conduct regular performance evaluations and provide coaching for continuous improvement.
- Serve as the primary point of contact for escalated customer billing and payment disputes.
- Collaborate with sales, customer service, and finance teams to resolve payment issues and improve the billing process.
- Establish strong relationships with clients to ensure timely payments and maintain customer satisfaction.
Compliance & Process Improvement:
- Ensure compliance with company policies, financial regulations, and accounting standards.
- Identify opportunities for process improvements and implement best practices to enhance efficiency.
- Assist in internal and external audits by preparing reports and documentation.
Qualifications & Skills:
Education & Experience:
- Bachelor’s degree in Accounting
- 3-5 years of experience in accounts receivable, with at least 1-2 years in a supervisory role.
- Experience in credit control and collections management is preferred.
Technical Skills:
- Proficiency in accounting software (e.g., SAP, Oracle, ) and ERP systems.
- Strong knowledge of accounts receivable principles, credit management, and financial reporting.
- Advanced Excel skills for data analysis and reporting.
Soft Skills:
- Strong leadership and team management abilities.
- Excellent communication and negotiation skills.
- Detail-oriented with strong problem-solving abilities.
- Ability to work in a fast-paced environment and meet deadlines.