Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable general money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
ABOUT THIS ROLE
The Check Cashing Collection Specialist is responsible for billing/collecting on returned items for checks processed by RIA Stores, and other collections duties as assigned.
The Check Cashing Collection Specialist is responsible for billing/collecting on returned items for checks processed by RIA Stores, and other collections duties as assigned. The Collections Specialist must follow up on checks assigned to them,
with the objective of collecting as much as possible and subsequently updating notes/payments in the system. This will require reaching out to the Customer or Check Issuer directly and attempting to secure a payment for the dishonored instrument received by RIA.
ROLES & RESPONSIBILITIES
- Manages billing of Chargebacks, Adjustments & Fees for a specific region
- Reach out to Issuers/Customers on a daily basis via phone/fax/email- advising them of returned items and requesting payments
- Fax/email – Returned item notices to RIA Stores
- Responsible for verifying the information on checks returned by the bank
- Contact Stores regarding non–conforming images
- Recover funds from Issuers/Customers
- Answer incoming calls, resolve agent inquiries, create and provide payment receipts to Stores when requested.
- Other
- Data entry
- Deliver a consistent and professional level of service
📌 Check Cashing Collections Specialist (Santiago de Querétaro)
🏢 Ria Money Transfer
📍 Santiago de Querétaro
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