The Sales Support Specialist partners with the Sales Managers and other members of the Customer teams to secure customer demand planning and tooling contribution.
- Ensure on-time pricing updates in creation/maintenance/update of material and pricing information in all systems (SFDC, SAP, etc.) and proactively inform the Sales Manager of differences on customer Purchase Order vs. our pricing offer.
- Manage Customer Purchase Order (PO) from customer portals, ensure correctness and initiate the pricing update process within 24h; responsible with PO archiving and pricing tracking file maintenance.
- Gather and validate the information from the requestors to create a new product specification (Sales Managers, Program Managers, Sales Support, Sales Admin, etc.)
- Partner with Credit & Collection to drive less than 1% AR past due for price discrepancies.
- Responsible to capture long-term demand based on the sales team input for volumes.
Job Description
The Sales Support Specialist partners with the Sales Managers and other members of the Customer teams to secure customer demand planning and tooling contribution.
- Ensure on-time pricing updates in creation/maintenance/update of material and pricing information in all systems (SFDC, SAP, etc.) and proactively inform the Sales Manager of differences on customer Purchase Order vs. our pricing offer.
- Manage Customer Purchase Order (PO) from customer portals, ensure correctness and initiate the pricing update process within 24h; responsible with PO archiving and pricing tracking file maintenance.
- Gather and validate the information from the requestors to create a new product specification (Sales Managers, Program Managers, Sales Support, Sales Admin, etc.)
- Partner with Credit & Collection to drive less than 1% AR past due for price discrepancies.
- Responsible to capture long-term demand based on the sales team input for volumes.
Take ownership on cross-functional meetings
- Analyze and align Custom