Corning is seeking an IT Supervisor to lead its Latin America Service Desk from Monterrey, overseeing about 12 engineers.
You will coach, manage daily operations, ensure SLAs, and drive a ServiceNow transformation while providing hands-on support as needed.Required are a Bachelor's in IT/CS, 5+ years in IT support with 2+ years in leadership, and fluency in English and Spanish.
Onsite work in Monterrey is expected, with a focus on customer satisfaction and process improvement.
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📌 Latam Service Desk Lead - Coach & Servicenow Transition (San Luis Potosí)
🏢 Corning
📍 San Luis Potosí
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