DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you
As an Operations Specialist in Autonomy Tech Support at DoorDash Labs, you will ensure the successful daily operations of the robot fleet and guide communication between Operations and Engineering teams to track and resolve field operations issues. You will report into the Operations Manager, Autonomy Tech Support and you will be 100% in-office and will require early and late shifts and shifts including weekends.
Be a primary contact for escalated software and hardware issues encountered during autonomy operations and testing
Use trend analysis to report and triage anomalies, bugs and faults with necessary information to facilitate accurate Engineering investigation and resolution
Comfortable with Linux command line, GitHub, Jira, and Service software




Prior experience with autonomous vehicles and/or robotics
Willing to work adaptable hours including weekends
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

📌 Operations Specialist, Autonomy Tech Support, Labs (Ciudad de México)
🏢 DoorDash Mexico
📍 Ciudad de México