Genpact is seeking a Sr. Associate - Customer Care - Collections to lead collections efforts, monitor and reconcile accounts, and ensure compliant, timely cash inflow. The role collaborates with Credit Management, Sales, and other functions to resolve issues and achieve KPIs.
The position emphasizes handling disputes, maintaining detailed records, and applying company policies to negotiation and settlements in a fast-paced environment.
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📌 Senior Associate: AI-Driven Collections & Care (Hybrid) (Centro)
🏢 3301 EDMde CV
📍 Centro
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