Description

Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Learn More Here:
What You Will Do in This Role: Recommend, develop and maintain the ServiceNow platform configuration & customized solutions for KION Group
Translate business and technical requirements into design elements to achieve business objectives
Support and drive development in alignment with the ServiceNow architect and roadmap in line with the business strategy
Being a technical support person of the ServiceNow platform and point of contact for ServiceNow-related questions
Drive development in alignment with platform governance and related processes
Use case design and development in close cooperation with the business
Provide training on the Service Now platform to various stakeholders on new features, and increase the awareness of ServiceNow in KION Group
Work Cross functionally as required with other application developers to ensure streamlined data management and integration behaviors
Technology Stack, you will work with: ServiceNow Platform- including but not limited to ITSM,



CSM platform
Integrations with data warehouses, SSO components, SAP for example but not limited to these areas
What We Are Looking For: Experience in design and implementation of ServiceNow solutions ranging from IT solutions to CSM (Customer Service Management). Experience in non-IT products is an advantage (e.g. finance-related)
About 5-8 years of IT/ITSM tool experience with more than 5 years in the role of ServiceNow developer
Proven knowledge of ServiceNow integration across different enterprise platforms and middleware
Experience in leading projects and teams leveraging integral set-up
Ability to recommend and advocate solutions to the business and manage stakeholder expectations
At least 2 Certified Implementation Specialist (CIS) Certifications, ServiceNow Certified Technical Architect (CTA) is an advantage
Working experience with ITIL and Agile project methodology
Fluent English, written and spoken (German is a plus)
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📌 Service NOW Developer (Isla Guadalupe)
🏢 Kion Group
📍 Isla Guadalupe