EPAM is a leading general provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for a hands-on Lead Site Reliability Engineer to maintain, enhance, and support a Java backend services ecosystem alongside another SRE and a backend engineering team. You will strengthen reliability, observability, and incident response practices.

Responsibilities

• Provide on-call support for Java backend identity services during business hours
• Troubleshoot complex distributed-system issues using logs and telemetry to identify root causes




• Deploy patches to address issues in cloud infrastructure
• Improve reliability posture for key backend services through tangible changes
• Build metrics and dashboards to quickly assess overall platform health
• Monitor SLOs across services and submit code changes to improve SLOs as errors occur
• Create and refine runbooks for backend services to standardize operations and response

Requirements

• 5+ years of experience in Site Reliability Engineering or DevOps for distributed systems
• 5+ years of experience with Amazon Web Services in production environments
• 3+ years of experience with Amazon DynamoDB and Amazon ElastiCache in production
• Leadership experience guiding on-call practices and operational improvements
• Strong project execution skills delivering reliability and observability enhancements
• Strong troubleshooting skills using logs and telemetry to find root causes
• Strong communication skills for clear and

📌 Lead Site Reliability Engineer (México)
🏢 Epam Systems
📍 México