Job Responsibilities

- Oversee and coordinate last-mile delivery projects and daily operations.

- Manage day-to-day operational activities.

- Foster a strong sense of accountability and build a high-performing team.

- Collaborate closely with sorting center, line haul/mid-mile teams, and other key stakeholders to ensure operational efficiency and performance.

- Develop strategic plans to optimize the cost structure of last-mile operations.

- Guide the team toward achieving top-tier service level agreements (SLAs) and drive continuous operational improvements.

- Oversee all vendors and partners.

Job Requirements

- At least 2 years of hands-on experience in managing end-to-end operational processes, including performance tracking and reporting.

- Versátil availability to work shifts, including nights, weekends, and holidays, as required by operational demands.

- Proficient in English (speaking, listening, reading, and writing) to effectively communicate with cross-functional teams and stakeholders.

Hub Supervisor • Valladolid, Yucatán, Mexico

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📌 Hub Supervisor (Valladolid)
🏢 Cainiao Group
📍 Valladolid