AgileEngine is an Inc.

5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries.

We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a DevOps Engineer to maintain production and staging environments, execute application migrations, and improve the reliability and automation of cloud infrastructure.

WHAT YOU WILL DO

- Migrate applications between environments; these migrations typically take place on weekends, so weekend availability is required.

- Monitor and support production and staging environments in real time, ensuring high availability, performance, and stability.

- Respond to incidents, perform triage and root cause analysis, and contribute to post-incident reviews and remediation efforts.

- Participate in an on-call rotation with defined SLAs.
- Handle ad-hoc and unplanned operational requests from Product, Support, and internal teams.

- Maintain and enhance monitoring, alerting, dashboards, logs, and metrics; improve signal-to-noise ratio and standardize observability practices.

- Support CI/CD pipelines, production releases, and GitOps workflows.

- Contribute to automation efforts to reduce operational toil.

- Maintain and improve Kubernetes-based infrastructure and containerized workloads.

- Support Infrastructure as Code practices and ongoing environment improvements.

MUST HAVES

- 2+ years of experience in Site Reliability Engineering, DevOps, or Production Operations
- Demonstrable AWS EKS experience supporting production environments.

- Experience supporting production SaaS applications.





- Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI, or similar).

- GitOps experience and strong Git fundamentals.

- Experience using GitHub, Jira, and Confluence in collaborative engineering environments.

- Kubernetes experience (EKS, kOps, or similar).

- Observability stack experience (Grafana, Prometheus, Loki, PagerDuty , or similar).

- Scripting experience (Bash, Python, or Go ).

- Infrastructure as Code experience (Terraform, Helm , or similar).

- Working knowledge of relational databases (e.g., PostgreSQL, MySQL) for troubleshooting and operational support.

- Comfortable working within structured operational processes and SLAs.
- Strong written and verbal English communication skills; able to clearly explain technical concepts.

- Self-driven with a growth mindset.

- Weekend availability for application migrations between environments when needed

NICE TO HAVES

- Experience in multi-tenant SaaS environments.

- Experience working in globally distributed teams.

- Familiarity with ChatOps practices.

- Experience improving monitoring quality and reducing alert fatigue.

- Background in operational cost optimization.

PERKS AND BENEFITS

- Professional growth : Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.

- Competitive compensation : We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.

- A selection of exciting projects : Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.

- Flextime : Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

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📌 DevOps Engineer (Jalisco)
🏢 Agileengine
📍 Jalisco