Lever, Inc. is seeking a Technical Support Engineer in Mexico to own customer-impacting incidents from investigation to resolution. You will diagnose issues using Linux administration, networking concepts, databases, and APIs while working with developers and product teams.
This role emphasizes AI-assisted troubleshooting and documentation in a remote-first organization. You will communicate clearly with customers, manage incidents per SLA, and contribute to knowledge bases and operational
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📌 Remote Cloud Support Engineer - Ai-Driven Ownership (México)
🏢 Lever
📍 México
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