Bilingual Aou Call Center Specialist Remote (México)

Bilingual Aou Call Center Specialist Remote (México)

10 oct
|
Reconocida empresa
|
México

10 oct

Reconocida empresa

México

Remoto: Teletrabajo

Job Description:AoU Call Specialist – Outreach Job DescriptionJob SummaryThe All of Research Program Call Specialist will be a part of the Patient Engagement Team to conduct engagement, enrollment and retention activities for the All of Us research program. This position will specifically be focused on conducting outreach and engagement activities aimed at enrolling and retaining participants in the All of Us research program. Additionally, the position will occasionally require minimal research activities, such as recruiting participants to serve on the participant and community advisory board, coordinating activities with the research team, and other tasks as assigned.ROLE AND RESPONSIBILITIES OF THE PATIENT ENGAGEMENT TEAMUtilize effective outreach, engagement and recruitment methods to drive enrollment and retention ratesIdentify, engage and screen patients for eligibility and enroll them in the All of Us research program and any ancillary studiesProvide patients with a thorough overview of the All of Us research program, or ancillary study and answer all questionsUse the Teach Back Method to assess patients' understanding of the All of Us research program, or ancillary studyUse of Motivational Interviewing to build rapport with prospective/current patients.Obtain informed consent for IRB approved protocolsAdminister surveys and record dataUse data to assess effectiveness and outcome of outreach and engagement strategiesSchedule appointments for patients to complete All of Us research program enrollment and retention activitiesConduct phone on outreach and engagement activities on a daily basis, with occasional outreach through email,

and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut,



and extends access to specialty care for more than million individuals across the It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses **********), a granddaughter of slaves, and Gerard (Gerry) Weitzman **********), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.Time Type:Full timeCompensation and Benefits:23/hrAt Moses/Weitzman Health System, we are committed to supporting the health, well-being, professional growth, and financial security of our employees. Eligible employees may have access to a comprehensive total rewards package that can include competitive compensation, health and wellness benefits, retirement savings opportunities, paid time off, professional development and tuition assistance programs, employee assistance resources, adaptable work arrangements where applicable, and other company-sponsored benefits. Specific benefit offerings and eligibility requirements may vary based on position, work location, scheduled hours, and applicable plan terms. Learn more about our benefits and career opportunities on our Careers website.

? Bilingual AOU Call Center Specialist- Remote (México)
? Moses-Weitzman Health System
? México

📌 Bilingual Aou Call Center Specialist Remote (México)
🏢 Reconocida empresa
📍 México

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