Positiondescription:
Supervise daily restaurant operations, ensuring excellent guest service, efficient team performance, and compliance with brand and service standards.
PrimaryResponsibilities:
Supervise restaurant team and daily operations; ensure service quality, guestsatisfaction, cleanliness and operational standards; coordinate opening andclosing procedures.
AdditionalResponsibilities:
Supporttraining, scheduling, inventory control, upselling initiatives and resolutionof guest concerns.
ReportingTeam
Reporting Department:
Food & Beverage
Category:
Hospitality / Tourism
Field specialization:
Food & Beverage /Restaurant Management
Academic score:
Not specified
Institution tier:
Not specified
RequiredCertification/s:
FoodSafety certification preferred.
RequiredTraining/s:
Servicestandards, food safety, HACCP and brand standards.
Industry:
Hospitality / Food &Beverage;
Years of experience:
2–3 years
KeyPerformanceIndicators:
Guest satisfaction, service quality, productivity, upselling, costcontrol and compliance with standards.
RequiredCompetencies:
Leadership, teamwork, customer orientation,



problem solving and communication.
RequiredKnowledge:
Restaurant operations, food & beverage service, food safety and hospitalitystandards.
RequiredSkills:
Teamsupervision, guest service, conflict resolution, upselling and operationalcoordination.
Physical:
Ability to stand and walkfor extended periods and work flexible shifts.
Other:
Ability to work underpressure and maintain service standards in a fast-paced environment.
WorkEnvironment Details:
Luxuryhotel restaurant environment; frequent interaction with guests and operationalteams.
Specificrequirements
Travel:
Not required
Vehicle:
Not required
Work Permit:
Required if applicable
Pay Rate:
According to company salarystructure
Contract Types:
Permanent / Indefinite
Time Constraints:
Adaptable schedule,including weekends and holidays
Compliance Related:
Compliance with companypolicies, STPS regulations, food safety and brand standards
Union Affiliation:
According to hotel policy
#J-*****-Ljbffr

📌 Restaurant Supervisor (Mérida)
🏢 Banyan Group
📍 Mérida