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**** Forbes's One of the "Best Employers for Diversity"
**** FedEx LAC included in the GPTW's Best Workplaces in Latin America Ranking (24th)
**** FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
**** FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
**** FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
**** FedEx Uruguay selected by GPTW among the 5 best companies to work for.
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Job Overview
RC****** LM004: Ops Agent II (Open)
Ops Agent II
Full time
Parque Logistico San Martin Obispo Park II Calle Barranca Honda final s/n, Lote 2 Zona San Martin Obispo, autopista Chamapa Lecheria ***** Cuautitlan Izcalli, MEX Mexico
Job Description
Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service.
While operational tasks may be part of these roles, the majority of time is spent on office-based activities.
Lead or Senior Level Responsibilities
Handle escalated or more complex issues
Coordinate team activities or those of agency contract staff




Support supervisor or manager activities
Support the design, review and implementation of processes and procedure
General Job Description
Under limited guidance completes the following activities:
Enters airway bills into system on a daily basis.
Performs daily entry of Time Cards information into PC.
Handles D/T packages and informs customers of payment.
Gathers information for different company reports.
Answers phones, transfers calls, and takes messages as required.
Prepares paperwork for outbound packages (airways bills, PO Box, and address).
Assists customers by answering questions on basic features of service.
Performs miscellaneous typing, filing, and secretarial duties.
Organize and update station files.
May be required to perform other duties as assigned.
Minimum Requirements
Minimum Education:
High School diploma
Proficiency in English (450 TOEIC points)
Minimum Experience:
Three (3) years clerical experience
Valid Drivers License and good driving record
Minimum Required Skills:
Ability to lift 70 lbs and to maneuver packages weighing up to 15Ability to lift 70 lbs and to maneuver packages weighing up to 150 lbs with appropriate equipment
Good human relations, interpersonal, and communication skills
Strong Planning & Organizing Skills
Accuracy & Attention to Detail
Data entry, and/or general office skills
Team Working Skills
Strong Microsoft Office & PC Skills - PC Typing ****** WPM)
Strong Problem Solving Skills
Clear and articulate speaking voice
La posición es para turno Vespertino
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📌 Lm004: Ops Agent Ii (Cuautitlán Izcalli)
🏢 Fedex Express México
📍 Cuautitlán Izcalli