## Gerente de operacionesApply: Ciudad Juarez, CHH: Full time: Posted Today: R-********Job Summary:**The Field Operations Manager provides leadership for the assigned locations in support of dealership services.
**Core Duties*** Lead and manage a team of dealership service employees across an assigned geographic region.
* Oversee employee timekeeping, payroll submissions, and labor hour approvals.
* Recruit, onboard, coach, retrain, and, when necessary, manage disciplinary actions and terminations for installers and trainees.
* Develop and communicate daily installer schedules to maximize productivity and dealership coverage.
* Monitor film inventory levels, place inventory orders, and ensure material availability.
* Track daily dealership vehicle counts and staffing needs to align labor resources with demand.
* Conduct monthly dealership audits to verify operational compliance, service quality, inventory accountability, process adherence, and billing accuracy while identifying opportunities for continuous improvement.
* Serve as the primary liaison between field employees and administrative teams for payroll, end-of-day reporting, warranties, pricing, and operational support.
* Review billing reports daily, research discrepancies, and ensure all logged information is accurate and compliant prior to invoicing.
* Coordinate employee onboarding at dealership locations, including system access and account setup.
* Request employees pay adjustments to maintain accurate personnel records within company systems* Assist with warranty processing and other operational data entry as needed.




* Coordinate new dealership account setups, including hotspot administration and operational readiness.
* Manage regional expenses and identify opportunities to improve cost efficiency while maintaining service quality.
* Review dealership rollout documentation (Go Sheets, DRFs, and related materials) to ensure successful launches.
* Build, strengthen, and maintain long-term relationships with dealership partners through consistent communication and service excellence.
* Communicate staffing schedules and operational updates with dealership management.
* Coordinate and support product demonstrations of XPEL Products, including DECG, Navigation Screen Protection, WPF, and Paint Protection pre-load items.
Existing and non-existing accounts to further grow our territories.
* Plotter maintenance and repairs* Perform additional duties and special projects as assigned.
**Basic Qualifications*** 3 years working in dealership or related experience.
* High School Diploma, GED, or equivalent* 18+ years old with 2 years of driving experience.
* Must have a current and valid driver's license with a clean driving record.
* Must meet insurability requirements under the company's motor vehicle insurance policy.
* Excellent communication, interpersonal, analytical and problem-solving skills* Make appropriate judgments, keeping customer service, safety, and time sensitivity a priority.
* Proficient in Microsoft Office (Word, Excel, Outlook).
* Ability to multi-task with a sense of urgency* Ability to lift 25 lbs on occasion.
* Travel between assigned locations required
#J-*****-Ljbffr

📌 Gerente De Operaciones (Chihuahua)
🏢 XPEL
📍 Chihuahua