Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help integral enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.



Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Process Developer, Collections Analyst
In this role you’ll support financial operations by ensuring accurate, timely, and effective management of customer accounts within our Shared Service Center. They play a key role in maintaining healthy cash flow, resolving account discrepancies, and delivering exceptional customer service that reflects the company’s commitment to operational excellence.
Responsibilities
• Oversee a portfolio of customer accounts to ensure timely collection of outstanding balances and accurate application of payments.
• Monitor account activity to identify trends, resolve discrepancies, and maintain up-to-date records.
• Communicate proactively with customers to address billing questions, payment schedules, and account status.
• Build strong working relationships that promote prompt resolution an

📌 Entry-Level Collections (Monterrey)
🏢 Genpact
📍 Monterrey