- Review customer purchase orders according to Inside Sales work instructions.
- Enter order information into the QAD database.
- Verify customer credit card payments when applicable.
- Upload customer purchase orders and related documentation into OneNote.
- Initiate the New Item Process through the engineering database.
- Maintain QAD data integrity (cross-references, master comments, etc.).
- Process order changes when applicable.
- Manage customer complaints when applicable.
- Adhere to quality, safety, health, and environmental systems, as well as established quality and safety standards.
REQUIREMENTS / WORK SKILLS
- Ability to work effectively in a fast-paced environment
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and Outlook
- Strong written and verbal communication skills
- Bachelor's degree in Business or a related field preferred
- Minimum of 2 years of relevant experience
- Fluency in English