Desktop Support Analyst II (Manufacturing Technology Support)

• ? Santa Catarina, Reciente León, Mexico

• ? $24,000 MXN/month

• ? Transportation Assistance Available

• ? Fully On-Site

• ?️ English Requirement: Professional working proficiency in English is required for this position. Candidates must be comfortable communicating in English with colleagues, support teams, and business users.

Support the Technology That Keeps Manufacturing Moving

DYOPATH is hiring a Desktop Support Analyst II to support technology in a large-scale manufacturing environment where uptime, responsiveness, and hands-on troubleshooting directly impact daily operations. This isn't a traditional office-based support role.

As a Desktop Support Analyst II, you'll work directly with production teams, troubleshoot hardware issues, support operational technology, and help keep critical business systems running.

If you enjoy hands-on troubleshooting, field support, and working where technology directly impacts operations, we'd love to hear from you.

What Makes This Desktop Support Analyst II Opportunity Unique?





Unlike many Desktop Support positions, this Desktop Support Analyst II role provides exposure to:

• Manufacturing technology

• Operational Technology (OT)

• Production-support environments

• Industrial hardware

• Business-critical operations

You'll work directly with:

• Desktop computers

• Printers

• Scanners

• Barcode devices

• Peripheral equipment

• Manufacturing support systems

A typical day may include troubleshooting workstations, supporting barcode scanners and printers, assisting production personnel, replacing hardware, and helping maintain technology used throughout manufacturing operations.

Benefits Overview

• Aguinaldo (25 days – above legal requirement)

• Vacation + 25% premium

• IMSS + Major medical insurance (family included)

• Monthly savings fund + pantry vouchers

• Access to client-provided transportation routes

• Quarterly performance bonus oppor

📌 Desktop Support Analyst II (Santa Catarina)
🏢 Dyopath
📍 Santa Catarina