• 3 years of experience supporting Kronos/UKG Workforce Management applications.
• Strong functional knowledge of:
• UKG Pro WFM / Kronos Dimensions
• Timekeeping
• Scheduling
• Absence Management
• Workforce Analytics
• Time Clock Administration
• Experience in application support or production support environments.
• Experience working directly with end users and business stakeholders.
• Strong troubleshooting and analytical skills.
• Knowledge of Incident, Problem, Service Request, and Change Management processes.
• Experience with ITSM platforms such as ServiceNow.
• Advanced English communication skills (written and verbal).
📌 Application Support Analyst (Ciudad de México)
🏢 Bull-It Solutions
📍 Ciudad de México
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