Position Purpose
Lead and ensure the efficient operation of the Human Resources Shared Services model, including end-to-end payroll administration within HR, compensation and wages, benefits, and personnel administration, ensuring compliance with Mexican labor legislation, operational continuity, and an effective employee experience for both hourly and administrative personnel.
Key Responsibilities
HR Shared Services Management
• Manage transactional HR processes for hourly and administrative employees.
• Standardize personnel administration policies, procedures, and controls.
• Ensure service-level agreements (SLAs) are met when supporting employees and operational departments.
• Serve as the HR subject-matter expert for administrative and payroll processes.

Payroll Administration
Responsible for the end-to-end management of the payroll process within Human Resources, including:
• Coordinate and oversee the pre-payroll process, ensuring accurate entry and validation of:
• Employee hires, terminations, and changes.
• Payroll incidences (absences, tardiness, overtime, premiums, bonuses,



and leaves of absence).
• Salary changes.
• Validate the correct application of:
• Compensation, wages, and benefits.
• Internal compensation policies.
• Ensure compliance with critical payroll processing deadlines.
• Review and approve payroll reports before payroll is released.
• Coordinate payroll closing and budget control with Finance and Accounting.
• Address and resolve payroll inquiries from employees and leaders.
• Ensure process traceability, confidentiality, and internal controls.

Compensation and Wage Administration
• Manage compensation structures for hourly and administrative employees.
• Administer compensation changes, including:
• New hires
• Promotions
• Adjustments
• Annual and contractual increases
• Ensure alignment with the local Ciudad Juárez market and corporate guidelines.
• Monitor and analyze labor costs.

Benefits Administration
• Administer benefit progr

📌 Human Resources Shared Services Manager (Ciudad Juárez)
🏢 Sunrise Confections
📍 Ciudad Juárez