Johnson Controls, a general leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Role Overview
As Training Manager, you will lead the design, delivery, and continuous improvement of training and support programs across service and administrative teams. You will partner with local markets, functional leaders, and business stakeholders to identify capability gaps, build practical learning resources, and support the rollout of new tools, systems, and process changes.

What will you do?




• Lead the development and delivery of training and support programs for service and administrative support teams.
• Assess training needs, identify capability gaps, and implement support strategies that improve performance.
• Develop and maintain training materials, curricula, job aids, process documentation, best practices, and communication materials.
• Partner with local markets, business leaders, and functional teams to align training priorities with operational objectives and customer needs.
• Support the adoption of new tools, systems, and process changes across local market teams.
• Monitor training effectiveness, support trends, and key operational indicators, then use findings to improve programs.
• Help ensure training activities align with company policies, internal controls, operational procedures, and audit readiness expectations.
• Provide coaching and direction that strengthens execution,

📌 Training Manager (Monterrey)
🏢 Johnson Controls
📍 Monterrey