Clara is seeking a Customer Happiness Associate to support our growing base of B2B customers. You will own complex issue resolution and craft thoughtful communications that reflect Clara’s commitment to excellence.
You will resolve escalated issues via email, chat, and phone with empathy, investigate problems, document findings, and drive issues to complete resolution. This hybrid role blends office, client sites, and remote work.
📌 B Fintech Customer Happiness Associate — Hybrid (Ciudad de México)
🏢 Clara Lending
📍 Ciudad de México
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