US Order to Cash Digital Agent II

Job Title: US Order to Cash Digital Agent II

Job Type: Full-time (Hybrid)

Location: Guadalajara, Jal.

Salary: $24,000.00 $30,000.00 MXN Gross / Month

Key Responsibilities:

Oversee the full Order-to-Cash (O2C) cycle across digital e-commerce and EDI channels.Identify and resolve order exceptions, digital invoicing errors, and automated payment holds.Monitor key metric dashboards for order turnaround time and digital error rates.

Requirements:

Advanced / Fluent English proficiency (written and spoken).Bachelor's degree (undergraduate) or high school diploma.24 years of proven experience within Order-to-Cash (O2C), EDI, or e-commerce operations.Hands-on proficiency with SAP (O2C module), Salesforce, or digital portal platforms.International voice calling experience.MS office.

Benefits & Compensation:

Base Salary: $24,000.00 $30,000.00 MXN Gross / MonthAnnual Variable Performance BonusFood VouchersSavings FundMajor Medical & Life Insurance & Dental Plan.Above the law Christmas Bonus.Vacations as stated by law + above the law vacation Premium.Pension Plan.Hybrid Work Model & Paid Leave Programs.

📌 US Order to Cash Digital Agent II (Zapopan)
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