Eaton’s Corporate Sector division is currently seeking a Pre-Sales Application Specialist.What you’ll do:The Presales Application Specialist role acts as a technical resource for D-IT’s channel partners and end users by providing product specifications and product application troubleshooting from the Tripplite.com website via chat, email, and phone call. The specialist will also be responsible for routing requests to the appropriate internal D-IT department when necessary.Job ResponsibilitiesA. Presales phone, chat, and email support for both internal & external D-IT customersB. Lead qualification and accurate data entry into salesforce.comC. Identify customer requirements, recognize pain points, and provide builds of material based off customer expectationsD. Be a technical resource for D-IT products and their application which includes power quality, racks, cooling, and cables & connectivity product linesE. Demonstrated ability to effectively interface with internal and external customers in a fast-paced environmentF. Proven interpersonal skills and excellent telephone etiquetteG.



Establish a broad knowledge base of D-IT products/services and various other Eaton - products to facilitate lead qualification/routingH. Team player that actively contributes to the group's successI. Follow up on leads pipeline#LI-KL1Qualifications:Education level required• Bachelor degree necessary.Years and area of experience required• Minimum 2 years prior technical marketing or sales experience preferredTechnical knowledge• Call center experience preferred• Experience using SalesForce or other CRM preferred• Knowledge of the IT market preferred• Knowledge of power protection, backup power and the Power Quality market• Computer skills with Excel, Word, PowerPoint, Outlook (email), and Internet• Intermediate to advanced English proficiencySkills:Soft skills• Drive for results• Makes Decisions & Solves Problems• Demonstrates a Collaborative Style• Promotes and Champions Change• Business

📌 Pre-Sales Application Specialist (Santiago de Querétaro)
🏢 EATON
📍 Santiago de Querétaro