HSBC Holdings plc in Mexico City is seeking a Transformation Director to lead the multichannel strategy encompassing branches, ATMs, online, and mobile channels. You will define governance, roadmaps, and differentiated service models to improve customer experience while driving efficiency and cost optimization.
The role requires building and guiding a cross-functional team across business, technology, operations, data, and risk to ensure successful delivery and stakeholder alignment with
📌 Senior Multichannel Strategy Lead — Banking Transformation (Ciudad de México)
🏢 HSBC Holdings
📍 Ciudad de México
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