As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.
Check Point Software Technologies has been honored by Time Magazine as one of the World’s Best Companies for 2024. We've also earned a spot on the Forbes list of the World’s Best Places to Work for five consecutive years (2020-2024) and recognized as one of the World’s Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.
We are in search of a dedicated Customer Success Manager (CSM) to bolster our Customer Success team.
- Oversee the entire customer lifecycle, encompassing onboarding,
education, product adoption, expansion, and renewals.
- Serve as the primary liaison for Exposure Management's clientele across the Americas, ensuring optimal satisfaction and value realization.
- Champion customers' interests within Exposure Management, influencing product direction and enhancements.
- Lead customer engagement initiatives, emphasizing the value proposition of Exposure Management's offerings.
- Cultivate enduring relationships with customers, from initial onboarding through their journey, fostering business growth.
- Spearhead internal process enhancements tailored to customer requirements.
- Gather and channel customer feedback, reinforcing their voice within Exposure Management's framework.
The Customer Success Manager will report directly to the CSM Team Leader and play a pivotal role in this integral expansion strategy, positioning us as the premier cyber intelligence provider g