Due to our exponential growth in our Shared Services Center, we are looking for our next talented:

EL Accounts Receivable Specialist - ECS

General Description
- The Accounts Receivable Specialist playsan important rolein the overall success and health of thefactoringportfolio. The specialist works as part of a team in a fast-paced high-impact environment. The Specialist works toestablishcontact with past due customers and resolve delinquencyin a timely mannerthrough providing account information, resolving customer concerns, and negotiating payment arrangements that are acceptable to both the customer and the company.
- TheA/R Specialistconsistentlydemonstratesa positive and hardworking attitude, a continuous commitment to personal, organizational and process improvement and to build strong partnerships, one employee and one customer at a time, and by workingin accordance withELCOACH Teamcore values.

Duties and Responsibilities
- Actively engage in scheduling,planningandfacilitatingan effective one-on-one with my leader on a weekly or bi-weekly basis.




- ProactivelyutilizeCall Copyada performance review tool toseekand engage feedback from my leader.
- Must be able to handle collection calls and /or correspondence in a fast-paced goal-oriented department.Expectation is 25 outbound calls to customers each day.
- Documentscredit and collections activity for assigned accounts.
- Provide customer serviceregardingcollection issues such as refunds, adjustments, resolve discrepancies, overpaymentsetc.
- Accountable for reducing delinquency for assigned accounts.
- Must havegood communicationskills and follow up effectively withaccount managers,leadership, and/ orcustomers to build solid relationships.
- Meets defined department goals and activity metrics.
- Analyze problems with a solution-oriented mindset
- Youare responsible foryour book of business andrequiredto make business critical decisions
- Able to schedule the day’s workload and hold oneself accountable to their

📌 MEX - Factoring EL Accounts Receivable Specialist ECS (Santiago de Querétaro)
🏢 CR England
📍 Santiago de Querétaro