Company Overview

Technical Products and Services (TPS): We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Job Summary

We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in Share Point infrastructure, administration, and design. In this customer-facing role, you will work directly with enterprise and government clients to deliver advanced technical solutions, migrations, and optimizations for both on-premises and cloud-based Share Point environments. You will serve as a trusted advisor,



providing technical expertise in architecture, deployment, troubleshooting, and best practices to help customers achieve business success with Microsoft technologies. We need someone fluent in both English and Spanish.

Responsibilities Plan, deploy, operate, and optimize on-premises, hybrid, and online Share Point environments. Deliver technical workshops, training, and advisory sessions covering Share Point Server and Share Point Online. Analyze and troubleshoot complex Share Point infrastructure and configuration issues, providing effective resolutions. Lead customer engagements focused on Share Point migration, activation, and optimization. Collaborate with customer development teams, offering guidance on Share Point development best practices. Automate and manage environments using Power Shell, CSOM, and related tools. Ensure system reliability, performance, and security across Share Point and Microsoft 365 workloads. Support customers in implementing Microsoft 365 data governance, archiving, and backup strategies. Stay current on emerging Microsoft technologies and frameworks to guide customers in digital transformation. Qualifications 8+ years of experience in customer-facing roles such as systems architecture, administration, operations, software support, or IT consulting. Proven experience delivering Share Point technical support and consulting services to enterprise or government clients. Strong background in Share Point infrastructure administration, deployment, and migration (on-premises, hybrid, and online). Proficiency with Power Shell, Share Point Client Side Object Model (CSOM), and Graph API. Knowledge of Azure infrastructure (Iaa S, Paa S, Saa S), SQL Server configuration, and Share Point DB maintenance. Familiarity with Microsoft 365 Archive, Data Security, and Governance solutions for Share Point and One Drive.



Bachelor’s or Master’s degree in Information Technology or related field (or equivalent experience). Prior experience or exposure to Sharepoint Viva or Yammer. Excellent communication skills (written and verbal) with a strong customer focus. Preferred / Optional Skills Advanced knowledge of SQL Server, Graph API, and Microsoft 365 Backup/Archive. Experience with Azure Dev Ops, Git Hub, and CI/CD lifecycle concepts. Familiarity with Well-Architected Framework and Cloud Adoption Framework principles. Experience with Share Point Framework (SPFx), Java Script, REST APIs, and custom development (including web parts). Relevant Microsoft Certifications in Share Point or related technologies are a plus. Location and Work Arrangement

Location: MEX Work-at-Home Language Requirements: Time Type: Full time

Mission

Mission: Hi, we're Concentrix. We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

EEO

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr

📌 Sharepoint customer engineer bilingual (english and spanish) (México)
🏢 CONCENTRIX CATALYST TECHNOLOGY MEXICO S.A. DE
📍 México