Stripe is seeking a Quality Assurance Lead for the Product Support Operations team in Mexico City. You will own quality outcomes across multiple support verticals and lead a team of roughly six Quality Analysts to uphold top standards for Stripe users.
You will translate data into action, coach peers, and partner with vertical leads to evolve the quality program, calibrate scoring, and drive cross-functional improvement across the site.
📌 Product Support Quality Lead (Ciudad de México)
🏢 Stripe
📍 Ciudad de México
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