The Collateral Supervisor consistently demonstrates a positive and hardworking attitude, a continuous commitment to personal, organizational and process improvement and to build strong partnerships, one employee and one customer at a time, and by working in accordance with ELs COACHTeam core values.
This position plays a critical role in the overall success and health of our factoring portfolio. The Audit Supervisor manages a team of Collateral Analysts and he processes that they fulfill in the A/R Financing Cycle to ensure processes are completed, in accordance to SOP and on-time to meet various funding deadlines. This position will collaborate with credit, collections, sales and various internal departments. The supervisor will also work to foster relationships with account debtors. In addition, our idóneo candidate will also be detail oriented and possess a positive hard-working attitude.
Essential Functions and Results Expectation
- Meets department goals and activity metrics.
- Assist in the reduction of bad debt.
- Completion of a minimum of 25 Call Copy QAs.
- Supervise a large team of Collateral Analysts and the processes that they fulfill in the A/R Financing Cycle to ensure processes are completed, in accordance to SOP and on-time to meet various funding deadlines
Essential Duties and Functions
- Actively engage in scheduling, planning and facilitating an effective one-on-one with my leader on a weekly or bi-weekly basis.
- Conduct one on one meetings with direct reports on a weekly or bi-weekly basis.
- Proactively utilize Call Copy ad a performance review tool to seek and engage feedback from my leader.
- Ensure the team meets daily deadlines timely and accurately Ability to collect and analyze data, problem solve and make recommendations
- Support and help to enforce policy, standards, metrics, and process for the A/R Financing Cycle.
- Develop a thorough understanding of the debtors billing requirements and credit risk
- Analyze and improve processes,
📌 MEX - Collateral Supervisor (Santiago de Querétaro)
🏢 CR England
📍 Santiago de Querétaro
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