CSCgeneration 2 is seeking an IT Service Desk Agent in Mexico to provide timely, customer-focused technical support for end-users. You will diagnose issues, document tickets, and escalate complex problems to higher-level teams as required.
The role involves both remote and on-site support, hardware and software handling, and collaboration with cross-functional teams to ensure system reliability. A strong emphasis on customer service and punctuality is essential.
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📌 Bilingual IT Help Desk Agent - Remote & Onsite Support (Jocotitlán)
🏢 Cscgeneration 2
📍 Jocotitlán
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