Deliverect is seeking a Customer Experience Team Lead to guide a general support team and elevate customer outcomes. You will lead operations for SMB, Mid-Market, and Enterprise clients, ensuring fast, effective technical support and cross-functional alignment.
Fluency in English, strong KPI-driven mindset, and experience with SaaS and restaurant tech are essential. This full-time hybrid role offers office-based and remote days, with a focus on regional growth and customer advocacy.
📌 Global CX Team Lead — Hybrid (Ciudad de México)
🏢 Deliverect
📍 Ciudad de México
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