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JOB DESCRIPTION

Position Summary

The Expeditor will work very closely with the Customer Excellence Representative & operations team. They will be responsible to expedite & provide priorities to operations team and provide ship dates for backlog and open orders. Expeditor will also be responsible for delivery & shipment creation.

Essential Functions
- Print & separate deliveries of automatic batch run
- Create & update shipments (SID)




- Lead daily Delivery meetings & update Customer Profile report
- Expedite critical finished goods with operations/planning team
- Provide ship dates to Customer Excellence Representatives, as requested
- Update daily reports as instructed by your Supervisor.
- Utilize the required tracking tools to provide short and mid-term visibility of customer demand
- Track and provide RCCA on Error Tracking Logs
- Perform Root Cause Analysis and define permanent corrective actions to resolve order fulfillment errors
- Support system/process enhancements to improve customer alignment/management, such as reducing/eliminating manual work and providing better visibility to customer orders and their potential delivery issues
- Maintain the required metrics to measure customer service effectiveness that will lead to customer satisfaction, such as average response time on information needs, on time delivery, shipping errors, p

📌 EXPEDITOR (Ciudad Acuña)
🏢 Knorr Bremse Group
📍 Ciudad Acuña