Corning Incorporated in Monterrey seeks a Latin America Service Desk Leader to supervise about 12 engineers, coach the team, and manage daily operations while guiding the ServiceNow transformation and service improvements.
You will work onsite, require strong English and Spanish, ITIL knowledge, and a track record of delivering general IT service improvements in a fast-paced environment, partnering with regional IT stakeholders.
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📌 LATAM IT Service Desk Lead — Coach, SLA & ServiceNow (Monterrey)
🏢 Corning
📍 Monterrey
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