DENSO MÉXICO It's looking for your experience and talent as

Position: Jira Administrator and Trainer

Place to work: Silao, Guanajuato.

We are a general automotive manufacturing company. Everything we do is based on our philosophy: "Contributing to a better world by creating joint values with a vision for the future".

Job Level Summary?

The Jira Administrator and Trainer is responsible for configuring, maintaining, and optimizing Jira environments while enabling teams through structured training programs. This role ensures robust governance, system performance, and user adoption of Jira across the organization.

Essential Duties and Responsibilities

- Configure and manage Jira projects, workflows, schemes, and permission structures.
- Create and maintain custom fields, screens, and issue types to meet business needs.
- Implement automation rules to streamline processes and reduce manual effort.
- Manage user accounts, groups, and roles for secure access control.
- Monitor system health, troubleshoot issues, and apply upgrades or patches.
- Establish governance standards for workflows, naming conventions, and security compliance.
- Integrate Jira with Confluence, Zephyr, GitHub, and other enterprise tools.
- Build advanced dashboards and reports for KPIs, sprint progress, and defect tracking.
- Support data migration, backup strategies, and system audits.
- Develop and deliver training sessions on Jira administration, Agile boards, and reporting.
- Create user guides, best practice documentation, and onboarding materials.
- Promote adoption of Jira features for transparency and collaboration across teams.





Minimum Level of Education and Training Required

- Requires a bachelor’s degree in computer science, information technology or related field and 3-5 years of relevant experience.

Knowledge and Skills Required

- Expert-level Jira administration (projects, workflows, permissions, automation).
- Strong understanding of Agile methodologies (Scrum, Kanban).
- Ability to design and deliver training programs for technical and non-technical users.
- Excellent communication and stakeholder engagement skills.
- Atlassian Certified Jira Administrator.
- Experience with scripting (Jira Automation) and REST API.
- Background in IT project management or PMO processes (to support alignment with enterprise standards).
- Detail-oriented with strong problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong interpersonal and presentation skills for effective training delivery.

Our Company offers:

- Growth and development.
- Strong career path opportunities
- Competitive salary and benefits package
- Global company experience.

We inform you that our recruitment and selection processes are free for all candidates. In DENSO Mexico we take care of the transparency and security information of our vacancies and candidates, so according with this, sending your curriculum information, you accept that The Company will use your personal data for the selection process, and if necessary, will keep them for future positions. If you require more information about our Privacy policy, please contact our website information.

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📌 Jira Administrator (Silao de la Victoria)
🏢 Denso Mexico SA de
📍 Silao de la Victoria