Description

The Role

- Be responsible for the overall relationship with strategic international clients, acting as the primary point of contact and senior reference for Insured Benefits matters in Mexico.
- Develop a deep understanding of the client’s global philosophy, governance, and guidelines, ensuring their effective implementation and proper adaptation to the regulatory, operational, and cultural context of the Mexican market.
- Provide strategic advisory services in the design, evaluation, and optimization of Insured Benefits programs, aligning employee well being, cost efficiency, competitiveness, and sustainability objectives for the client.
- Collaborate and coordinate with global, regional, and local corporate teams, as well as with insurers and the client’s Human Resources and Finance leaders.
- Participate in high impact negotiations with insurers and strategic vendors, including renewals, multinational programs, and complex financial structures.
- Prepare and deliver executive analyses, reports, and strategic recommendations for both local and global committees, supporting senior level decision making.
- Identify opportunities for service expansion, cross selling, up selling, and continuous improvement within assigned client accounts, strengthening long term relationships and positioning the firm as a strategic partner.
- Act as a mentor to less experienced executives,



sharing best practices and elevating the overall level of service provided to international clients.

Qualifications

The Requirements

- Professional proficiency in English, spoken, written, and read.
- Minimum of 5 years of experience managing multinational clients.
- Strategic mindset with a global perspective.
- Strong technical expertise in Insured Benefits, including health, life, personal accident insurance, insured plans, cash flow structures, and multinational benefit programs.
- Understanding of multinational models, general programs, and pooling structures (when applicable).
- Ability to clearly explain technical concepts to non specialist audiences.
- Capability to adapt messaging according to region, culture, or level of market maturity.
- High level of autonomy, decision making capability, and personal accountability.
- Ability to lead complex initiatives without constant supervision.
- Strong negotiation skills and ability to manage complex situations.
- Development of data driven strategic recommendations.
- Consultative approach, acting as a trusted strategic partner to the client.
- Flexibility to adapt to regulatory, organizational, or strategic changes.
- Acts with integrity, aligned with corporate and regulatory standards.

Equal Opportunity Employer

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📌 Manager - Health & Benefits (Centro)
🏢 Willis Towers Watson
📍 Centro